My new home, Hotel Neo+ Penang

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Last month, I was stationed up in Penang to work for about 3 weeks. Its been like the longest I'm away from home for work, but of course it was fun to travel outstation :) The food especially in Penang, can't get enough of that Char Kuay Teow and Asam Laksa!

So during my 3 week stay, I decided to try out a new hotel called Hotel Neo+. Its a pretty new hotel (revamped) and it has been open just for about 2 months. Excited, I booked my room and called it my new (temporary) home. I got my rate at RM160 per night from Agoda, and its pretty reasonable for a standard room in the heart of Penang (its about a 3 minute walk from Komtar)

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Upon arrival, I parked my car at its 4 storey car park and checked in. The process was pretty smooth, and whats better? The manager upgraded my room from a standard room to a superior room! Woohoo! 

I had my room at the 21st floor (There's 25 floors total and a rooftop swimming pool), and as I opened the door to my new home, It was pretty big and great!

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Check out how spacious it is

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The TV, study table and reading chair

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The Pantry, check out the glass minibar! and 3 cupboards

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The washroom is pretty spacious too, and the shower was bedazzed!

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and of course, a selfie in my room!

Honestly I loved my room as it was big and spacious, and it didn't feel like any of those old dodgy hotels :) Other than that, the gym was pretty small but still I managed to do some working out there :)

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The Gym


My feedback on the hotel:

1) Housekeeping needs to improve
- Upon arrival, I noticed a long hair near my shower drain
- Reloading of amenities are at random, sometimes I get water bottles, sometimes I don't
- When I'm calling housekeeping through my room phone, sometimes its never answered (This is during office hours of 9-6pm). 
- There were a few times I asked for extra amenities, and it didn't come.
- There's once this housekeeper knocked to clean my room even though I put the Do Not Disturb sign outside
- The towels (upon arrival) were so new that the lint of the towels stuck onto my body. They should have pre washed it.

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lint, lint everywhere!

- When they cleaned my cups on the 2nd day, there was lint in my cup, So I'm only wondering if they actually used my towels to wipe the cup 
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lint in my cup

But of course, after complaining, these things started to clear up

2) The Front Desk should have more communication with other departments
- Due to the housekeeping dept not sending up my amenities that i requested, I did head over to the Front Office to ask them to follow up and help send it up, but even so, the things I requested for wasn't sent (This happened 2 times)

Verdict:
Its a great hotel to stay at for an affordable price you're paying. I guess cause its pretty new, these things happened during my stay. I just hope it'll be better the next time. I would definitely stay there again.



Just some random parts of my trip:

I managed to check out Penang National Park for the first time with Clarissa, and it is definitely a great place to unwind :)

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The drive to Penang National Park

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Clarissa and I

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Some random rocks that looks like an ass

Stay tuned as I'll be updating soon on some cafes in Penang! :)
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